MacArthur S Appliances — Furniture Store in Charlottetown

Reviews of MacArthur S Appliances

• Christian

  Added 2016.08.03

  My washer broke down...
• Ashley

  Added 2016.08.02

  Helped out obtaining parts for my dryer. Very helpful and offered assistance to find the right part.
• Christopher

  Added 2016.05.15

  Good service, price was fare.
• Kevin

  Added 2014.04.23

  I called an Island owned store this morning and asked about getting it fixed. The older gentleman who answered was rude, blunt, and not at all helpful, to say the least. He asked me the "serial # of my washer" and I explained I was at work and didn't know but would check and call back as soon as I got home. He wouldn't give me an appointment but did finally told me it could be tomorrow but he was unsure of time. I asked if he would know better when I called back in the afternoon and he said,"yes".
• Alejandro

  Added 2014.02.02

  Poor service all around so far. Waiting a week for someone to come look at our almost NEW appliance that we paid EXTRA money for an extended warranty is unacceptable. Service department was very rude on the phone. I'll be taking my business elsewhere from now on.
• Dominic

  Added 2013.09.09

  I called as soon as I got home and got another less interested man answered this time. He respouned like didn't know what I was talking about so I had to go through my tale again.He asked me the serial # of my washer and I couldn't find it. I asked "where was it" and got a big sigh and a blunt answer. I still couldn't find it and he was unimpressed and I could really tell by his "tone". He was equally as rude so I asked his name. He seemed to know enough to answer "it wasn't me you were talking to this morning". I asked again his name. I got "Collin". He wouldn't give me an appointment time but basicly said "my Boss said it's tomorrow but we don't know when. You will get a call in the morning giving you an idea." I got a bad feeling, really didn't feel listened to or respected so I said, "you know what, no. I really don't like how this conversation was handled. I will put this on hold. I will get back to You. " He didn't answer, just hung up on me. Wow.
• Benjamin

  Added 2013.06.12

  Very disappointed in this appliance retailer. Bought several thousand dollars worth of kitchen and laundry appliances four years ago and have needed service/repairs on two occasions. On the first attempt the “service” rep tried to convince me that the grinding noises my wife and I heard coming from our dryer were completely in our imagination. Since then at least 7 other family members and friends have “ imagined” the same grinding noise. In the second attempt at a service call for an inoperative range hood we were told that MacArthurs ( an authorized service outlet) only service some parts of a Broan range hood and that we were out of luck. They didn’t ask whether we were still under warranty only that we should call someone else to look into the repair. I’ll do exactly that and will also look into another retailer to purchase our next appliances.